Careers

Job Responsibilities

• Maintain tools and equipment to a professional standard. Keep the work station clean and orderly to retain a safe and operational work environment.
• Coordinate workflow with other members of the team.
• Execute particular welds in a professional manner, examine work pieces for defects, and measure work pieces with straightedges or templates to ensure conformance with specifications.
• Read and interpret blueprints/drawings for welding process specifications.
• Operate manual or semi-automatic welding equipment to fuse metal segments using processes such as TIG and MIG
• Assembly of subassemblies

Qualifications

• High school diploma or equivalent. 
• 3+ years of TIG Welding experience. Certification preferred. 
• Strong background in TIG welding on stainless steel and sheet metals
• Ability to complete sheet metal welding works with accuracy and precision.
• Ability to read blueprints to understand product assignment.
• Familiarity with welding equipment and workshop safety protocols.

Desired Characteristics:

• Excellent attendance and punctuality history.
• Makes decisions based on experience and available data.
• Requires minimal supervision to plan and schedule workload according to production schedule to meet manufacturing needs.
• Strives to meet or exceed job requirements.

Terra Universal is offering career advancement opportunities for highly motivated individuals

General Job Responsibilities:

• Operate switchboard and transfer incoming phone calls to appropriate representative
• Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
• Maintains and updates customer as necessary on their existing projects
• Escalates cases to supervisor when necessary and appropriate
• Keeping records of customer interactions, transactions, comments, and complaints
• Supports all departments and performs many job duties involved with company operations
• Ensure customer satisfaction and provide professional customer support
• Additional projects and duties as assigned by management
• Occasionally cover receptionist position for incoming calls (remotely)

Skills:

• Customer focused, detail oriented and effective problem solver who can independently seek a timely resolution
• Proficiency with Word, Excel, E-mail, Web
• Can type at a 50-WPM average
• Ability to handle high work volume (phone, case and order entry volume) in a fast-pace environment and stay calm in face of adversity
• On time attendance
• Spanish speaking preferred

Minimum Education and Experience:

• High School Diploma or GED required; college degree preferred
• Minimum 2 years customer service experience. 5 years preferred.

Job Type: Full-time, In person

Pay: $19.00 - $23.00 per hour

Job Description:

This is an entry/mid-level inside sales and product specialist position. The right candidate is self-motivated with a positive and upbeat attitude. You will develop and manage relationships with Terra's clients and prospects, be responsible for achieving individual and team sales goals, follow-up on orders, and prospect/develop sales.

Responsibilities:

• Ensure client retention via responsive and proactive account management support
• Develop knowledge and thorough understanding of all products and services, and apply knowledge to provide appropriate recommendations/ solutions that meets client's business requirements.
• Establish and maintain executive level relationships in major functional areas of the customer organization. Utilize the relationships to develop strong revenue growth initiatives.
• Manage renewal sales process for existing customer base, including setting of expectations, changing needs assessments, negotiating contracts and processing of contracts via relevant internal systems.
• Follow up on all inbound client inquiries to uncover new and expanding sales opportunities.
• Maintain consistent and ongoing contact with end-users and decision makers.

Education and Experience:

• Bachelor's Degree Required. Science degree preferred (Engineering, Chemistry, Biology). Copy of transcripts and diploma will be requested as part of job application.
• 1 year of sales or customer service experience preferred.

Qualifications and Skills Requirements:

• Excellent verbal and written communication skills.
• Self-motivated with positive attitude.
• Ability to work with diverse population and all levels of personnel professionally and effectively.
• Must possess organizational, analytical, time management, and problem-solving skills.
• Must be detail-oriented and possess the ability to handle multiple tasks simultaneously.
• Ability to perform simple algebra/calculations.
• Ability to maintain professionalism and confidentiality at all times.
• Basic skills in negotiating with clients.
• Basic skills with Microsoft Windows, Word, Excel, and Outlook.
• Must have right-to-work in the U.S.

Physical Requirements:

• Prolonged periods sitting and working on a computer.

Salary, Commission:

• Salary depends on experience/qualifications
• Monthly and yearly commission paid to the Sales Associates based on metrics such as hitting individual and team sales goals.

Benefits:

• Company-subsidized affordable health/dental/vision plans
• Annually, the company provides one week of paid vacation, one week of sick leave (which may be added to vacation time), two floating holidays and 10 paid holidays. Staff members become eligible for these benefits after twelve months of employment.

Job Type: Full-time, In person

Pay: $65,000.00 - $110,000.00 per year

Mechanical Engineer II

Job Description:

Terra Universal is growing and is seeking an Intermediate Mechanical Engineer to join our team. The right candidate is self-motivated with a positive and upbeat attitude. This position offers a dynamic work environment where you'll play a vital role in the design and development of mechanical and electronic products. Operating within our advanced facilities, you'll collaborate with the engineering team and leverage cutting-edge tools such as SolidWorks, AutoCAD, AP100US, and more.

Success in this role demands a strong problem-solving aptitude, dedication, and a solid grasp of advanced sheet metal, sheet plastic, and welding fabrication techniques.

Responsibilities:

Collaborate on the design, assembly, improvement, and troubleshooting of mechanical and electronic systems across Terra’s diverse product lines.

Assist in Solidworks/CAD Design tasks: Generate detailed drawings for customer approval and contribute to CNC programs for manufacturing.

Contribute to Factory Support: Participate in the development, enhancement, and maintenance of manufacturing processes. Gain hands-on experience with advanced machinery and robotics.

Work alongside cross-functional teams to ensure seamless integration of engineering designs and processes.

Required Skills, Education & Experience:

Bachelor's degree in Mechanical Engineering or related field.

Proficiency in Solidworks and AutoCAD.

Familiarity with sheet metal and sheet plastic design and fabrication.

Solid command of Microsoft Excel.

Minimum of 3 years of experience in manufacturing or design roles.

Physical Demands:

Walking and or standing for long periods.

Schedule/Location:

This is a full-time, in person position with flexible start times between 7:00 AM and 9:00 AM. Our facility is located at 800 S. Raymond, Fullerton CA.

Pay: $32.00 - $40.00 per hour

Terra Universal seeks long-term 4D consulting relationships, provides a continuing stream of projects, has a one-level approval process and pays promptly. Generally, Terra develops a project work scope, discusses it with a selected consultant and modifies scope as needed. The consultant then sets cost and timeline and Terra issues a PO authorizing the work. Project durations range from a few days to months and months.

Terra now runs 4D v20 in project mode in a production / remote fallback hardware configuration for separate production and development networks. Remote consultants work on RDS virtual machines running a local 4D server, all under Win. TUI assigns a project manager to each project who assists developers understand Terra's business processes, update development tools and explain programming standards. The current 4D structure is about 400 kb and the data file 70+ gb.

The Work:

Projects are a mix of enhancing/fixing existing process and clean-sheet developing new features/processes in an existing data structure to support Terra's customized enterprise management system. Terra expects new work to conform to simple written UI standards for keyboard shortcuts, navigation, dialogue function and appearance. The overall-look of screens is (slowly) migrating from 1990s to 2010s style in a long-term process on an as-created or as-modified basis. All code must include in-code documentation. All work is done in project mode. The current system will be happily demonstrated (Zoom or TeamViewer) to interested developers.

Developers are expected to take high-level work scopes, develop programming approaches and data structure (where needed) to implement the work. Developers coordinate with a single project manager, not with dozens of users.

Consultant’s Background:

Consultants will find that experience will with tools such as Write Pro, ORDA, GitLab, Jason, JavaScript and iOS communications (on rarer occasions) helpful. It’s not number of years, it’s breath, depth and eagerness to explore new approaches and tools that count. Although developers are welcomed from all over the world, all work is conducted and documented in English.

Consultants work remotely andare expected to provide and set up their own hardware software and Internet access. Terra supplies a virtual remote machine running Win 10 and 4D and a local version of Terra's enterprise system and data, plus access to Terra's main repository. Consultants download repositories as needed to develop on the VM. Consultants generally use Tower that they install on their VMs to manage GitLab processes.